Privacy Policy

Talk2all is an application published by TALK2ALL TELECOM (HK) LIMITED. The company was established in September 2012 and obtained the ETS Telecom Operation License and Wireless Communication Operation License issued by the Hong Kong Communications Authority in 2017. The main purpose of Talk2all is to provide users with convenient international voice and data communication at an affordable price. We want to achieve unlimited communication with unbounded global interconnection. Whether for business purposes or personal agendas, international communication is an important factor in this day and age, and Talk2all makes it easier for everyone.

Talk2all respects the protection of users' personal information very much. When you use the services provided by the Talk2all platform, Talk2all will collect, use and share your personal information in accordance with this Privacy Policy. This Privacy Policy contains the terms of Talk2all's collection, storage, use, sharing and protection of your personal information. Talk2all hopes to introduce to you clearly how Talk2all handles your personal information through this Privacy Policy. Therefore, Talk2all recommends that you read this Privacy Policy to help you understand how your privacy rights are maintained. If you have any questions about this Privacy Policy, you can contact Talk2all through the contact information published on the Talk2all platform. If you do not agree with any content of this Privacy Policy, you should immediately stop using Talk2all platform services. When you use any of the services provided by the Talk2all platform, you agree that Talk2all will legally use and protect your personal information in accordance with this Privacy Policy.

1. Scope of application

To provide users with better, better and more personalized services is the persistent pursuit of Talk2all, and we hope that the services provided by Talk2all can make your life more convenient. This Privacy Policy applies to all services provided by the Talk2all platform. This Privacy Policy applies to your access to the Talk2all platform and/or logging in to the relevant client to use the services provided by the Talk2all platform.

2. How Talk2all collects information

Talk2all collects information in order to provide you with better, better and more personalized services. Talk2all collects information in the following ways:

1. Information you provide to Talk2all.

The information you fill in and/or submit when you register a Talk2all account and when you use the related services provided by the Talk2all platform, including your name, gender, date of birth, passport surname, passport name, passport number, phone number, email address .

2. Information collected during your use of the service.

In order to provide and optimize the services you need, Talk2all will collect information about your use of the services, such information includes: When you use the Talk2all platform services or visit the platform web pages, Talk2all automatically receives and records the information on your browser and computer. information, including but not limited to your IP address, browser type, language used, date and time of access, software and hardware feature information, and web page records you need; if you download or use Talk2all or its affiliates customers When you use terminal software, or access mobile web pages to use platform services, Talk2all may read information related to your location and mobile device, including but not limited to device model, device identification code, operating system, resolution, telecom operator, etc.

In addition to the above information, Talk2all may also collect other information from you for the reasonable needs of providing services and improving service quality, including the relevant information you provide when you contact Talk2all's customer service team, and the information you send to Talk2all when you participate in the survey. Questionnaire response information, and relevant information that Talk2all collects when you interact with Talk2all's affiliates and Talk2all's partners. At the same time, in order to improve the security of your use of the services provided by the Talk2all platform and more accurately prevent phishing website fraud and Trojan virus, Talk2all may judge you by understanding some of your network usage habits and information about your commonly used software. account risk and may log some URLs that Talk2all deems risky.

3. Disable Keyboard Guard: Allows applications to disable Keyboard Guard in an unsafe state.

4. Talking: Allows the application to initiate a phone call for the user without going through the user dialing interface.

5. Handle outgoing calls: Allows the app to see the number being dialed during an outgoing call, with the option to redirect the call to another number or terminate the call entirely.

6. Use SIP: Allows the application to use SIP services.

7. Read address book: Allows the application to read the user's address book data, which is used to check which friends in the address book have registered with Talk2all.

8. Edit Address Book: Allows the application to edit the user's address book data.

9. Camera: Request access to the camera device to provide video chat and photo-taking functions for this application.

10. Record Audio: Allows the application to record audio.

11. Read the mobile phone status: The reading is limited to the entry of reading the mobile phone mode, including the communication number of the device, the existing mobile unit network information, any calls in the state, and a series of mobile phone accounts registered with this device.

12:. Vibration: Vibration is allowed.

13. Read log: Allow the application to read the low-level system log file, which is convenient for development to give users a better experience.

14. Safe operation and risk control verification: In order to ensure the safe operation of software and services, prevent your personal information from being illegally obtained, more accurately prevent fraud and protect account security, we will collect your device information [including: device model, Device name, device application directory, SIM card serial number, device unique identifier (including: IMEI, IMSI, AndroidID, IDFA, 0AID)], geographic location, storage (albums, media and other files), browser type and settings, Language settings, operating system and application version, network device hardware address (MAC address), login IP address, way to access the network, network quality data, mobile network information (including operator name), product version number, and software usage records If you do not agree to our collection of the aforementioned information, you may not be able to complete the risk control verification. Please understand that in order to dynamically detect whether your account has abnormal login, every time you switch Talk2all to the background or restart the program, we may read it again, and we will control the reading frequency within a reasonable range.

15. Installed applications: This permission is provided to Tencent Bugly, which acquires device application information, captures application crash exceptions, and uploads them to the background, effectively improving the problems that occur in our company's processing and development and user experience, reducing development obstacles and user usage crash situations. At the same time, the app package name is obtained for the Microquation SDK to use deep link to start the app.

Information from third parties

WeChat Pay SDK: In order to facilitate you to use WeChat Pay in the App, we use the WeChat SDK. After obtaining your authorization and consent, we will call up the WeChat checkout counter to complete the payment jump, but will not collect your personal information. Official website link: https://payapp.weixin.qq.com/summeract/gdpr/home?lang=cn&nobutton=1

Tencent instant messaging IM: provided by Shenzhen Tencent Computer System Co., Ltd., hereinafter collectively referred to as ""Tencent IM"". Tencent IM provides instant messaging functions for chatting between users. Official website link: https://cloud.tencent.com/document/product/269/58094

Google Push: Provided by Google, Google Firebase sdk provides push notifications in mobile phones. Official website link: https://policies.google.com/u/0/privacy

Talk2all sdk: Provided by Hunan Ta'ao Communication Co., Ltd., hereinafter collectively referred to as ""Talk2all"". Talk2all sdk can read and write functions for the global sim cards issued by Talk2all, and can also enable the blank sim cards of Talk2all. This sdk obtains the directory information, application information and sim card information of other applications on the device. This function can only read the global card issued by Talk2all and is invalid for other sim cards. After obtaining the global card information, it is used to determine the global card status and maintain the card. Obtain the device information directory to confirm the sharing channels, confirm which ones can use the sharing function, and screen the channels Official website link: https://www.talk2all.hk

Tencent bugly sdk: Provided by Shenzhen Tencent Computer System Co., Ltd., hereinafter collectively referred to as ""Tencent bugly"". Tencent bugly provides data collection when the program crashes, so that we can collect the program problems in the app and modify them to improve the user experience. Official website link: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

Linkedme Deeplink：To achieve the function of opening the Talk2all APP across applications and completing the page restoration, we will share necessary information with the service provider (lkme.cc/Beijing MicroFormula Technology Co., Ltd.). For details on how we share, transfer, and publicly disclose your personal information, please click the link: https://docs.linkedme.cc/web/#/62

Facebook Login: Provided by Meta Company, Facebook Login SDK, which provides one-click login of Facebook account for this application, which is convenient and fast without account password. Official website link: https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

In addition, in order to provide you with better, better and more personalized services, or to provide you with services together, or for the purpose of preventing Internet fraud, Talk2all's affiliates and partners will follow the law or make an agreement with you. Or share your personal information with Talk2all with your consent.

3. How Talk2all uses information

Because your information is collected for the purpose of providing you with services and improving service quality, Talk2all will use your information for the following purposes in order to achieve this purpose:

1. To provide you with various services you use, and to maintain and improve these services.

2. Recommend to you content that may be of interest to you, including but not limited to sending you product and service information, or showing you personalized third-party promotional information through the system, or with Talk2all with your consent. Partners share information so that they can send you information about their products and services.

3. Talk2all may use your personal information to prevent, detect, investigate fraud, endanger security, illegal or violate agreements, policies or rules with Talk2all or its affiliates to protect you, other Talk2all users, or Talk2all or its affiliates the legitimate rights and interests of the parties.

4. Talk2all may combine personal information from one service with information from other services for use and sharing in order to provide you with more personalized services, such as allowing you to have a wider social circle. or disclosure.

5. Other uses with your permission.

If the use of your information exceeds the above scope, Talk2all will obtain your authorization again.

4. How Talk2all Shares Information

Talk2all is obliged to keep your information confidential and will not sell or rent any of your information to third parties for their marketing purposes. Talk2all will only share your information with third parties under the following circumstances:

1. Obtain your prior consent or authorization.

2. In accordance with the provisions of laws and regulations or the requirements of administrative or judicial bodies.

3. Share your personal information with Talk2all's affiliates.

4. Provide your personal information to trusted partners and let them process it for Talk2all in accordance with Talk2all's instructions and in compliance with Talk2all's Privacy Policy and any other appropriate confidentiality and security measures.

5. If you are a qualified intellectual property complainant and have filed a complaint, you should disclose it to the respondent at the request of the respondent, so that both parties can deal with possible rights disputes.

6. Only by sharing your information can you provide the services you need, or deal with disputes or disputes between you and others. For example, in a transaction you create on Talk2all, if any party to the transaction fulfills or partially fulfills the transaction obligations and requests information disclosure, Talk2all will provide the user with the necessary information such as the contact information of the counterparty to facilitate the Completion of a transaction or resolution of a dispute.

7. If you violate relevant Chinese laws, regulations or Talk2all related agreements or rules, you need to disclose it to a third party.

8. To safeguard the legitimate rights and interests of Talk2all and its affiliates or users.

5. Information storage

The information and data about you collected by Talk2all will be saved on the servers of Talk2all and/or its affiliated companies, and these information and data may be transmitted to your country, region or the place where Talk2all collects the information and data and accessed there, storage and display. We will only retain your personal information for as long as is necessary to achieve the purposes described in this policy, unless you agree to extend the retention period or are permitted by law.

6. Your personal information protection

In order to ensure the security of your information, Talk2all strives to take various reasonable physical, electronic and management security measures to protect your information, so that your information will not be leaked, damaged or lost, including but not limited to SSL, information encryption Storage, data center access control. Talk2all also strictly manages employees or outsourced personnel who may have access to your information, including but not limited to taking different authority controls according to different positions, signing non-disclosure agreements with them, and monitoring their operations. Talk2all will provide corresponding security measures to protect your information according to the existing technology, and provide reasonable security guarantee. Talk2all will try its best to prevent your information from being leaked, damaged or lost.

Your account has security protection function, please keep your account and password information properly. Talk2all will ensure that your information will not be lost or abused through security measures such as backing up to other servers and encrypting user passwords and transformation. Despite the aforementioned security measures, please understand that there are no ""perfect security measures"" on the information network.

When using Talk2all platform services for online transactions, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please properly protect your personal information and provide it to others only when necessary. If you find that your personal information is leaked, especially your account and password, please contact Talk2all immediately so that Talk2all can take corresponding measures.

7. Protection of minors

Talk2all attaches great importance to the protection of personal information of minors. If you are a minor, it is recommended that you ask your guardian to read this privacy policy carefully, and use Talk2all's services or provide information to Talk2all with the consent of your guardian.

If you have any comments and suggestions on this Privacy Policy and your use of the problem, please contact Talk2all: talk2all.hk.19@gmail.com